Operations Administrator

Overall Purpose of the Role:

The Operations Administrator role supports the effective delivery of operational administration functions based at Head Office. This position plays a key role in ensuring that day-to-day administrative activities are completed accurately, efficiently, and in line with business objectives.

Reporting to the Operations Admin Manager, this role is suited to a motivated individual who is organised, proactive, and keen to develop their skills within an operational environment.

What you will be doing:

• Provide administrative support to the operational administration team
• Liaise with technical departments (gas, water, electric and streetlighting) and assist where necessary
• Ensure all operational administration tasks are completed in line with agreed expectations and deadlines
• Support the team with day-to-day administrative tasks and workload management
• Undertake general administration duties, including planning and supporting administrative projects, monitoring progress, and reporting outcome
• Complete and issue whereabouts documents to relevant departments and external customers
• Programme works for Multi Utility Teams / Engineers as per customer requests when required
• Write on site procedures for utility connections

What we ask from you:

• Competent in using office software (e.g. Microsoft Outlook, Excel, and in-house systems)
• Previous administrative experience in an operational or office-based environment (desirable)
• Be familiar with multi-utility business processes and procedures (desirable)
• Understanding of and commitment to company values
• Professional demeanour with strong interpersonal and communication skills
• Good listening skills and ability to follow instructions accurately
• Ability to multitask and adapt to changing priorities
• Strong attention to detail and problem-solving skills
• Ability to work to deadlines and manage workload effectively
• Ability to work with a range of personalities and roles and work effectively as part of a team

What we can offer in return:

• Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few….. please click on our benefits brochure to view further details
• Gym, fitness and retail discounts
• Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
• Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
• We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round

Location – Aptus House, Units 19-20, Barrs Fold Road, Westhoughton, Bolton, BL5 3XP

Whats next?

Please send your CV and contact details to careers@aptusutilities.co.uk

If you are shortlisted for this role, you will be contacted by a member of our People Team or Hiring Manager, who will usually arrange a short telephone interview before arranging a face-to-face interview.