Operations Administration Assistant

What you will be doing:

Providing administrative and programming support to the operations department.

Key Responsibilities

  • Create documentation to be issued to site, including work instructions
  • Liaise with technical departments (gas, water and electric) and assist, where necessary
  • Communicate with Aptus personnel and customers to ensure delivery of schemes
  • Complete and issue whereabouts documents to relevant departments and external customers
  • Chase paperwork from clients and asset owners
  • Ensure systems are kept up to date
  • Complete and submit paperwork to relevant personnel
  • Perform general administration duties
  • Create and modify documents using Microsoft Office
  • Create and maintain weekly/monthly reports
  • Maintain hard copy and electronic filing system
  • Upload documentation to Aptus operational staff to enable them to work safely and correctly
  • Create road opening notice permits for works within the highway and public areas
  • Complete opening and closing permits
  • Programme works for Multi Utility Teams as per customer requests

What we ask from you

  • Experienced administrative background
  • A strong communicator across all internal and external stakeholders
  • Positive approach to customer and clients
  • A proactive approach to solving problems and seeking information is required
  • Good experience and working knowledge of using Microsoft programs including Excel, Word and Outlook
  • Committed to high quality customer service with a positive approach to all stakeholders
  • Dedicated to providing high quality administrative support and project coordination
  • A team player with the ability to work under pressure
  • Evidence of interest in, and commitment to, the success of the Aptus Utilities Limited
  • Understanding of and commitment to the company values
  • Ability to multi-task, prioritise and plan to meet tight deadlines to achieve required targets is essential
  • High level of accuracy and attention to detail

What we can offer in return:

  • Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few….. please click on our benefits brochure to view further details
  • Gym, fitness and retail discounts
  • Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
  • Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
  • We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round

This is a full-time position working within an office environment

Location – Unit 16a, Follingsby Park, Gateshead, Tyne and Wear, NE10 8YG

Whats next?

Please send your CV and contact details to careers@aptusutilities.co.uk

If you are shortlisted for this role, you will be contacted by a member of our People Team or Manager, who will usually arrange a short telephone interview before arranging a face-to-face interview.

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    If you're looking to enquire about any of our services, or have any questions, please get in touch by phone or email.

    Email: info@aptusutilities.co.uk Call: 01204 325 000