Operations Administration Assistant

What you will be doing:

Providing administrative and programming support to the operations department.

Key Responsibilities

• Create documentation to be issued to site, including work instructions
• Liaise with technical departments (gas, water and electric) and assist, where necessary
• Communicate with Aptus personnel and customers to ensure delivery of schemes
• Complete and issue whereabouts documents to relevant departments and external customers
• Chase paperwork from clients and asset owners
• Ensure systems are kept up to date
• Complete and submit paperwork to relevant personnel
• Perform general administration duties
• Create and modify documents using Microsoft Office
• Create and maintain weekly/monthly reports
• Maintain hard copy and electronic filing system
• Upload documentation to Aptus operational staff to enable them to work safely and correctly
• Create road opening notice permits for works within the highway and public areas
• Complete opening and closing permits
• Programme works for Multi Utility Teams as per customer requests

What we ask from you

• Experienced administrative background
• A strong communicator across all internal and external stakeholders
• Positive approach to customer and clients
• A proactive approach to solving problems and seeking information is required
• Good experience and working knowledge of using Microsoft programs including Excel, Word and Outlook
• Committed to high quality customer service with a positive approach to all stakeholders
• Dedicated to providing high quality administrative support and project coordination
• A team player with the ability to work under pressure
• Evidence of interest in, and commitment to, the success of the Aptus Utilities Limited
• Understanding of and commitment to the company values
• Ability to multi-task, prioritise and plan to meet tight deadlines to achieve required targets is essential
• High level of accuracy and attention to detail

What we can offer in return:

• Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few….. please click on our benefits brochure to view further details
• Gym, fitness and retail discounts
• Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
• Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
• We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round

This is a full-time position working within an office environment

Location – Unit 2-4, New Court, Mildred Sylvester Way, Normanton, West Yorkshire, WF6 1TA

Whats next?

Please send your CV and contact details to careers@aptusutilities.co.uk

If you are shortlisted for this role, you will be contacted by a member of our People Team or Manager, who will usually arrange a short telephone interview before arranging a face-to-face interview.